Empowering Your Investment
Making informed technology decisions
We understand that investing in new technology can be a daunting task, especially when you don’t have all the relevant facts at hand. That’s where we come in – we’re here to help you make informed decisions and get the most out of your investments.
Streamline processes & optimise resources with custom digital diagrams
Our team of experts can work with you and your team to quickly create digital process diagrams that not only analyze your existing processes but also embed cost and role analysis, allowing you to model for volume and resourcing capacity. This means you’ll have a comprehensive understanding of your processes and the resources required to keep them running smoothly.
Identifying process delays, bottlenecks & costs to streamline operations & cut costs
By conducting a thorough process analysis, we can help you identify any process delays, bottlenecks and activity costs. Armed with this information, you’ll be better equipped to make informed decisions about investing in new technology that can help streamline your operations and reduce costs.
Benefits of working with CTMS
Rapid digital process analysis with cost modelling
- Our team is here to help you make informed decisions and get the most out of your investments.
- We have a team of experts that can work with you to quickly create digital process diagrams that analyze your existing processes.
- Our process diagrams also include cost and role analysis, allowing you to model for volume and resourcing capacity.
- With our process analysis, you’ll have a comprehensive understanding of your processes and the resources required to keep them running smoothly.
- We help you identify any process delays, bottlenecks, and activity costs to make informed decisions about investing in new technology.
- Armed with this information, you’ll be better equipped to streamline your operations and reduce costs with new technology.
Some of the great feedback we have received from our customers
University of Surrey
“CTMS’s hands-on approach and validation of our own internal testing meant that we could achieve a high degree of self-sufficiency from day one. In that regard, we were thrilled at the quality of their consultation, training, empowerment advice, and co-design.”
“With CTMS on-site for just three days, the system went live at the height of the busiest months for IT, November 2015.”
Sonja Browning-Page | Deputy IT Director
“Our supporting partner, CTMS, quickly established themselves as true system management enablers throughout the process. They are experienced, systematic and focused in service management provision. When we required bespoke support to meet our exacting requirements, CTMS delivered each time within budget and deadline.”
Dave Moore | Group Head of IT
“CTMS have provided support for the IT Helpdesk since implementation in 2014, their service level and performance are always first rate. We have added a level of bespoke development into the system and CTMS have provided excellent support in respect of this.”
Ian Warner | IT Director
“Throughout my 4 year relationship with CTMS, they have consistently delivered innovative and cost efficient solutions for demanding requirements. They have a highly capable, professional and dedicated team who have gone above and beyond at times. It’s a pleasure working with everyone at CTMS.”
Pete Moore | Manager IT Customer Services UK
“Bringing CTMS alongside us as an experienced and knowledgeable support partner has enabled us to identify and implement positive changes to our service management toolset in an efficient and effective way. The supportive and responsive approach by the team has allowed us to deliver value from our solution and enhance our overall customer experience.”