Partnering for Success
Technology solutions tailored to your business goals
We pride ourselves on developing long-term partnerships with our customers. We offer a range of professional services to help businesses identify and implement the right technology solutions to drive success.
We specialise in IT Project Delivery and Consultancy Services for Service Management, IT Operations Management, and IT Asset Management.
Our team of experts can assist you in building a compelling business case for technology investment, ensuring that you make informed decisions that deliver real results. We understand that each business is unique, so we work with you to develop a customised plan that aligns with your goals and objectives.
Seamless Tech Implementation
Aligned to your processes
Once we’ve identified the right technology solution, we’ll guide you through the implementation process using our proven project management methodology. We’ll work closely with your team through workshops and 1-2-1 sessions to ensure that the technology is tightly aligned with your current processes. We’ll also scope the project phases to ensure that you’re able to measure the success of the solution.
If you currently have a lack of visibility of your current processes, don’t worry! We can create easy-to-understand process maps from scratch through our rapid process build workshops, or we can create process maps from existing documentation you may have. This will ensure that you invest in technology that’s accurately aligned to your business processes and delivers rapid benefits with low implementation risk.
Your partner for ongoing technology success
Our commitment to our customers doesn’t end with the implementation of a new technology solution. We’re there to provide ongoing technical support and to help you adopt a program of continual service improvement. We’ll work with you to identify new opportunities to enhance your technology solution and ensure that it continues to deliver value over the long term.
At CTMS, we’re passionate about helping our customers succeed.
Align Your Tech & Processes
Expert guidance for successful deployment
Our team of experts can help you build a compelling business case for technology investment.
Benefits of working with CTMS
- Our team of experts can help you build a compelling business case for technology investment.
- We’ll guide you through the implementation process using our proven project management methodology.
- We’ll work closely with your team to ensure the technology is tightly aligned with your current processes.
- We can rapidly create detailed, easy-to-understand digital process maps to ensure your technology is accurately aligned to your business processes.
- Our commitment to you doesn’t end with the implementation of a new technology solution. We can provide ongoing technical support and help you adopt a program of continual service improvement.
- We’re passionate about helping you succeed!
Choose CTMS, a partner with a team of experts who can help you make the right technology decisions and achieve long-term success.
Some of the great feedback we have received from our customers
University of Surrey
“CTMS’s hands-on approach and validation of our own internal testing meant that we could achieve a high degree of self-sufficiency from day one. In that regard, we were thrilled at the quality of their consultation, training, empowerment advice, and co-design.”
“With CTMS on-site for just three days, the system went live at the height of the busiest months for IT, November 2015.”
Sonja Browning-Page | Deputy IT Director
“Our supporting partner, CTMS, quickly established themselves as true system management enablers throughout the process. They are experienced, systematic and focused in service management provision. When we required bespoke support to meet our exacting requirements, CTMS delivered each time within budget and deadline.”
Dave Moore | Group Head of IT
“CTMS have provided support for the IT Helpdesk since implementation in 2014, their service level and performance are always first rate. We have added a level of bespoke development into the system and CTMS have provided excellent support in respect of this.”
Ian Warner | IT Director
“Throughout my 4 year relationship with CTMS, they have consistently delivered innovative and cost efficient solutions for demanding requirements. They have a highly capable, professional and dedicated team who have gone above and beyond at times. It’s a pleasure working with everyone at CTMS.”
Pete Moore | Manager IT Customer Services UK
“Bringing CTMS alongside us as an experienced and knowledgeable support partner has enabled us to identify and implement positive changes to our service management toolset in an efficient and effective way. The supportive and responsive approach by the team has allowed us to deliver value from our solution and enhance our overall customer experience.”