I NEED TO IMPROVE...
IMPROVE SERVICE MANAGEMENT
- Implement a World Class Service Management solution for my organisation
- Implement an IT Service Management solution with ‘out of the box’ ITIL processes
- Improve business service delivery for any department - HR, Facilities, Finance, Operations, IT
- Create self service web portals for customers with easy to build web forms and powerful workflows
- Add Voice Automation to the service desk with painless integration
- Automate staff onboarding and offboarding processes
- Automate identity and access policies
- Automate manual and laborious IT tasks
- Provide my Service Management teams with unified data from multiple systems
- Provide bespoke applications to the business which can be created within the Service Management technology platform
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IMPROVE END USER DEVICE MANAGEMENT
- Manage the configuration and security of multiple platform devices using one console and one agent
- Automate the tasks for provisioning operating systems, packaging and deploying applications, patching of software
- Manage my Mobile Devices as well as Windows and Mac using one solution
- Easily migrate to Windows 10 Operating System
IMPROVE SECURITY
- Patch third party software other than Microsoft
- Protect against Zero-Day threats
- Protect against malicious code execution
- Introduce software application usage control across the business
- Protect against Ransomware and Malware
- Enforce usage policies for devices, ports and removable media
- Grant the right systems, applications and services privileges to users
IMPROVE THE EFFICIENCY OF THE IT TEAM
- Automate the tasks for provisioning operating systems, packaging and deploying
- Automate manual and laborious IT tasks
- Automate staff onboarding and offboarding processes
- Automate identity and access policies
- Reduce complexity for Windows 10 migrations
- End GPO nightmares
- Eliminate Logon Scripts
- Centralise user data and improve user roaming and profile recovery
- Eliminate profile corruption
