Solutions

IMPROVE SERVICE MANAGEMENT

• Implement a World Class Service Management solution for my organisation
• Implement an IT Service Management solution with ‘out of the box’ ITIL processes
• Improve business service delivery for any department - HR, Facilities, Finance, Operations, IT
• Create self service web portals for customers with easy to build web forms and powerful workflows
• Add Voice Automation to the service desk with painless integration
• Automate staff onboarding and offboarding processes
• Automate identity and access policies
• Automate manual and laborious IT tasks
• Provide my Service Management teams with unified data from multiple systems
• Provide bespoke applications to the business which can be created within the Service Management technology platform

IMPROVE SECURITY

• Patch third party software other than Microsoft
• Protect against Zero-Day threats
• Protect against malicious code execution
• Introduce software application usage control across the business
• Protect against Ransomware and Malware
• Enforce usage policies for devices, ports and removable media
• Grant the right systems, applications and services privileges to users

VIEW OUR LATEST CASE STUDY

IMPROVE REPORTING AND ANALYTICS

• Have business intelligence reporting that merges data from multiple vendor toolsets
• Move away from relying on specialised staff to create reports
• Easily build dashboards and reports
• See ITSM, ITAM, Security, Voice Calling metrics all in one dashboard