The Power of Successful IT Asset Management
Successful IT Asset Management significantly benefits IT cost savings, optimised asset utilisation, improved security, and increased end-user productivity. However, implementing a successful ITAM strategy can be daunting for several reasons.
The challenges to implementing a successful ITAM strategy
Many assets and types must be managed, including hardware, software, licenses and warranties.
The difficulty in maintaining up-to-date data about each asset.
Devices can be vulnerable to cyber threats such as malware, viruses, and hacking attempts. IT departments need to implement security measures and technology to protect devices and the organisation’s data. Software is one of the key assets managed by ITAM and ensuring that software is up-to-date with the latest security patches is an important aspect of ITAM.
The need to review, maintain and audit licensing agreements, regulations and security policies.
Cooperating and collaborating across different departments and teams, including resistance to process change and lack of communication.
This can significantly increase due to the staffing costs required to maintain an ITAM program and the ITAM technology to manage the processes efficiently.
Our approach to help you overcome ITAM Challenges
Our approach to the scoping, design, and configuration of ITAM technology, whether an Asset Lifecycle Management platform or a software application patching toolset, is based on years of experience and a solid approach to aligning ITAM technology to ITAM best practice.
Using CTMS rapid process build workshops with advanced real-time process mapping technology, we will provide you with an IT Asset Management technology optimised for ITAM best practices and the level of process maturity that best fits your business.
ITAM requires team collaboration across an organisation. Using our workshops will help break down any silos between teams and departments and ensure that processes, roles, and responsibilities can be developed and agreed upon in a structured manner.
Begin your IT Asset Management journey today
With expert guidance, optimised processes, & tight alignment of technology to your business needs
Benefits of working with CTMS
- Our experience will help you implement IT Asset Management technology that covers asset lifecycle management, IT device discovery, software licensing, software security patching, device security and governance
- Our approach aligns technology to best practices, using CTMS rapid process build workshops and real-time process mapping
- We optimise ITAM to your business’s process maturity level
- Our workshops ensure a structured approach to developing an ITAM strategy, including defining roles and responsibilities and helping break down silos between teams
Some of the great feedback we have received from our customers
University of Surrey
“CTMS’s hands-on approach and validation of our own internal testing meant that we could achieve a high degree of self-sufficiency from day one. In that regard, we were thrilled at the quality of their consultation, training, empowerment advice, and co-design.”
“With CTMS on-site for just three days, the system went live at the height of the busiest months for IT, November 2015.”
Sonja Browning-Page | Deputy IT Director
“Our supporting partner, CTMS, quickly established themselves as true system management enablers throughout the process. They are experienced, systematic and focused in service management provision. When we required bespoke support to meet our exacting requirements, CTMS delivered each time within budget and deadline.”
Dave Moore | Group Head of IT
“CTMS have provided support for the IT Helpdesk since implementation in 2014, their service level and performance are always first rate. We have added a level of bespoke development into the system and CTMS have provided excellent support in respect of this.”
Ian Warner | IT Director
“Throughout my 4 year relationship with CTMS, they have consistently delivered innovative and cost efficient solutions for demanding requirements. They have a highly capable, professional and dedicated team who have gone above and beyond at times. It’s a pleasure working with everyone at CTMS.”
Pete Moore | Manager IT Customer Services UK
“Bringing CTMS alongside us as an experienced and knowledgeable support partner has enabled us to identify and implement positive changes to our service management toolset in an efficient and effective way. The supportive and responsive approach by the team has allowed us to deliver value from our solution and enhance our overall customer experience.”