About Us

CTMS is a leading IT Service Management solutions provider with a background of implementing ITSM, ITAM and Security systems for organisations of all types across multiple market sectors since 2000.

We are experts at advising you in how you can align the Ivanti solution portfolio to your future business requirements and technology strategy.

SERVICE MANAGEMENT

We are an Ivanti solution partner and experts in the design, configuration, project deployment, training and support of the Ivanti Service Management platform.

Our experience ranges from implementing IT Service Desks for smaller teams to Enterprise Service Management systems manned by hundreds of operators and used across multiple business departments.

We have a passion for working with the Ivanti Service Management platform and are committed to providing customers with the best possible implementation and support experience.

We like to think that our capability in delivering successful Service Management projects is second to none. Ivanti seem to think so - they awarded us with their ITSM Partner of the Year award in 2017.

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ENDPOINT MANAGEMENT & SECURITY

CTMS has years of experience in implementing Endpoint Management toolsets to over 600 customers which includes functionality for IT Discovery, Software Application Packaging and Deployment, OS Deployment, Software Patch Management and Endpoint Security.

 

IT ASSET MANAGEMENT

CTMS has implemented IT Asset Management solutions that range from IT discovery to complete asset life cycle solutions which include Hardware and Software Asset Management. CTMS has delivered Software License Compliancy projects to customers which include toolset selection, implementation and license reconciliation for software vendors such as Microsoft and Oracle.

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WHY WE LIKE IVANTI SOLUTIONS

The Ivanti range of products provide CTMS with the capability to deliver best of breed solutions to customers. We particularly like how Ivanti provides automation of tasks between each of it’s solution areas, providing seamless task workflow between Service Management, Endpoint Management, Security Operations and IT Asset Management, as well as third party systems.

The Ivanti Service Management platform has consistently lived up to our expectations and we have found it to be rapid to implement and extremely configurable. Apart from being a great 'Out of the Box' ITSM solution, we have found it to be an excellent rapid application development tool for building out bespoke functionally for customers.

We get great feedback from our customers regarding how Ivanti Service Management increases the effectiveness of IT to be more agile and strategic when responding to new requirements from the business.

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WHY CHOOSE US

  • We work with customers not only as technology specialists but as trusted partners who are committed to helping customers achieve their goals.
  • Our customers know that we will go the extra mile and pull out all the stops when they need help.
  • Years of experience in implementing Ivanti technology.
  • Recognised by Ivanti and customers as being a 'safe pair of hands' for delivering successful projects.
  • Ivanti awarded us with ITSM Partner of the Year for Northern Europe in 2017.